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About Us

We are an in-home care services provider based in Matthews, North Carolina. We offer personal, custodial and companionship services for seniors in the counties of Mecklenburg, Union, Rowan, Cabarrus, Gaston, Anson, Davidson, and Forsyth.

Our optimal goal is to provide excellent care to achieve the quality of life you deserve within the comfort of your own home. We are committed in delivering home care services designed to meet your specific care needs.

Our policies and procedures conform to state regulations. All policies and procedures are reviewed at least annually, and revised as conditions and needs change.

Care services provided include, but is not limited to:

  • Personal care / custodial care – activities of daily living such as bathing and dressing assitance
  • Caring companionship
  • Alzheimer's / dementia care
  • Parkinson's care
  • Assistance after illness and surgery
  • Medication reminders
  • Meal preparation
  • Light household chores
  • Accompaniment to physician's appointments
  • personal shopping
  • Laundry and other errands


Our mission is to be the preferred care partner providing home care services designed to meet our clients' specific care needs in achieving the optimum quality of life our clients deserve within the comfort of home.


Our vision is to be the home care services provider and family care partner of choice promoting optimal health, maximum independence, and self-worth in the community.


CareOptima is committed to the philosophy that individuals in need of home care services should have access to such services at home unless there is a compelling medical/social reason prohibiting such care. Care is provided without regard to race, creed, gender, age, national origin, or sexual orientation. Services are provided to individuals within the constraints of the agency's resources and in the most cost-effective manner available. The agency's philosophy is contained in the following principles:

  • Quality home care is general and comprehensive and is designed to meet the unique needs of the individual client and family.
  • Home care is tailored to assist the individual and family to achieve the optimal level of health.
  • The care given is based upon respect for the dignity and worth of the individual and the family.
  • Each person should have access to the provision of appropriate home care services in the least restrictive setting.
  • Each person has a right to be informed of the services available to him/her and to participate in the planning of his/her own health care.

Core Values

CareOptima employees are our most valuable assets. Thus, we incorporate CareOptima's Core Values as C.A.R.E.:

  • Compassion: Our passion is to sincerely help and promote client-centered care. We understand the significance of family support, adapting to every unique situation, and catering to individualized needs.
  • Accountability: We take pride in the services we provide and take responsibility for our actions. We remain vigilant at all times and keep ourselves abreast with current national, state, local laws, standards, rules and regulations while implementing best practices.
  • Respect: Our clients are treated with dignity, courtesy, and kindness. We revere our clients as our own family and highly regard our clients' rights to make choices and decisions related to their plan of care.
  • Excellence: Our quality of care and distinction of service makes us unique. We are committed to provide care at its optimum. We believe in continuous quality improvement - giving emphasis in making our services better with every encounter, all the time.

Schedule a Free Consultation

We would be happy to accommodate you for an assessment. Simply click on the link below, and fill out the form.

Free Consultation & Assessment

Our Team

  • We employ only highly qualified professionals to provide a comprehensive range of services necessary to achieve the objectives of our care services program.
  • All home care staff report to our Home Care Supervisor.
  • Our Director of Home Care oversees the operation and management of the agency and is responsible for policy development and reviews.